Clanbrooke Racing - Terms & Conditions

1. Updates and Information

Clanbrooke Racing’s main communication vehicle is the Telephone Hotline. Members are given the number and code when they join the Syndicate/Partnership to avail themselves of the most up to the minute information on their horse.

Clanbrooke also has a website at www.clanbrooke.com (you are on the website!).
Members are provided with a User I.D. and Password when they join the Syndicate/Partnership. Updates are posted weekly or on a needs basis.
Email updates are provided to Members who supply their email address, but only in exceptional circumstances.

2. Insurance

In an effort to reduce the overall risk to Syndicate members, our horses are insured (Leased horses excepted) from the moment of purchase for a period of twelve months, with a reputable Equine Insurance Company (Loan Equine Insurance).

At the end of the twelve month period, Members may elect to either;
-continue to insure their share with Clanbrooke's existing insurance company (owners may vary the amount for which they are insured), or
-choose an independant insurance company, or
-elect not to continue insuring their share.

Members should be aware, however, that horses may only be insured against death or destruction.

Clanbrooke Racing will send a letter to all owners reminding them that insurance cover will expire shortly.

3. Prizemoney

All prizemoney is accumulated in the Syndicate Bank Account and distributed when the Syndicate/Partnership horse goes for a spell, as long as the total distribution exceeds $50 per Syndicate Member and, of course, subsequent to the receipt of the cheques/payment from the race clubs.
If a trophy is won by a Syndicate or Partnership, all financial Members' names will be put into a hat and the winner drawn from it. All previous winners will be exempt from subsequent trophies until the cycle begins anew.

4. Tickets for Racedays

Syndicates are limited to a maximum of twenty tickets and Partnerships to a maximum of ten tickets. Admittance for Syndicate owners is restricted to the Owner of the share and guests will usually be required to pay normal admittance.
Mounting Yard tickets are available to Members of a Partnership, generally at the Secretary’s Office on Race Day. Mounting Yard tickets are available to all Syndicate Members depending on the number of horses in the race and the safety regulations at the individual course, as per Racing Victoria guidelines.

All owners should, once their horse has been registered, apply via the RVL website for an Owners Gold Card. Apart from making it easier regarding entrance and mounting yard tickets in the city, the card also provides free entrance to most country race meetings during the year and a certain number of city meetings.

5. Extraordinary share offerings

There may be occasions when a share in a Syndicate or Partnership becomes available. Such shares may be offered to existing Members at the current market value and, if not taken up, offered to outside parties.

Where shares are owned (not leased) by the Member, that Member has the right to sell his share to any prospective purchaser for whatever consideration the two parties agree upon. However, any purchaser must be approved by Clanbrooke Racing and the new owner must abide by all existing Clanbrooke Racing Terms and Conditions. Clanbrooke is under no obligation to sell Members' shares and Members remain liable for the payment of monthly fees until they find a buyer or relinquish their shares as agreed with Clanbrooke Racing.

6. Monthly fees

Monthly fees are non-negotiable and payable monthly in advance. Monthly fees are payable from the date the Acknowledgment Form and/or Standard Syndicate Agreement are received by Clanbrooke Racing.

Monthly fees are costed on a per annum basis and are therefore payable 12 months of the year - even when the horse is spelling.
Members must elect to pay monthly fees via either Direct Debit or Credit Card (forms supplied within Partnership PDN).

Both Credit Card and Direct Debit transactions are processed on the 15th of the month for that month. i.e. payments are made two weeks in arrears and two weeks in advance.

In the case that a Direct Debit or Credit Card transaction does not go through, Clanbrooke will double the Debit/Credit amount for the following month. If the second payment does not go through, however, the customer has seven days to pay any outstanding amount or risk forfeiture of the share.

Clanbrooke Racing reserves the right to claim any prize money of a Syndicate or Partnership Member who is more than thirty (30) days in arrears for Training Fees. Clanbrooke Racing reserves the right to re-sell shares that are more than thirty (30) days in arrears, provided that the Member has been notified of such action.

Clanbrooke Racing reserves the right to simply remove from a customer, without prior notice, any share that remains unpaid for either in full or in part (as arranged), thirty days after the signed Standard Syndicate Agreement and/or Promoters Disclosure Notice is received by Clanbrooke. As such, New Members MUST make either a one third payment OR payment in full for the purchase price of the share within the first thirty days of Membership.

A prospective Member is not considered a Member of the Syndicate or Partnership until all paperwork (including the Promoters Disclosure Notice and Standard Syndicate Agreement for Syndicates) has been returned to Clanbrooke and the share has been paid in full. Until payment is tendered, the prospective Member has no ownership rights and Clanbrooke reserves all rights in relation to the share/s including the right to sell.

If a Member wishes to withdraw from the Syndicate/Partnership, he or she must give 30 days notice in writing and ensure that any outstanding fees are paid in full by this date. Failure to do so will result in debt recovery on behalf of Clanbrooke.

Please note that for administration purposes, Members are invoiced quarterly. The decision to invoice quarterly is purely a time saving mechanism. As most monthly fees do not change from month to month, we felt it unnecessary to send monthly invoices. Members are fully aware of the monthly fee payable when they join the Syndicate/Partnership and this amount can be amended only in writing.

Although we invoice quarterly, Members are not required to pay quarterly. As explained above, training fees are payable one month in advance.

7. Merchandise

Clanbrooke has a range of Merchandise available including T-shirts, polo shirts, chambray shirts, polar vests, caps, mugs etc. Descriptions and photos can be viewed on our Merchandise page.

8. Racing colours

Clanbrooke Racing has registered the following colours for racing:
Royal Blue and Gold Vertical Stripes, Hooped Sleeves and Quartered Cap.

9. Refund Policy

It is important to note that refunds will not be issued where a horse fails to live up to expectations or does not in fact race. The description we provide is the best information we have and offered in good faith.

10. Complaints Handling

We take complaints very seriously and will do everything possible to resolve any complaint or dispute in the fairest possible way. In the first instance, complaints should be addressed to Clanbrooke via email to dean@clanbrooke.com or via telephone +61 3 9540 0317 or in writing PO Box 6024, Vermont South, 3133, Victoria. If a satisfactory resolution cannot be reached, complaints should then be forwarded to http://www.fics.asn.au/

Clanbrooke Racing is happy to abide by any subsequent decision.